FAQs

Whether we are servicing your air conditioning system, any type of electrical work or radiant barrier installation, we want you to be fully knowledgeable of the product we are installing and confident in the service you are receiving. We have designed this page to answer many of the most common questions regarding electrical services, HVAC services and radiant barrier installation we here on a daily basis.

If you have any further questions or would like to schedule a consultation with one of our specialists, please feel free to contact Arts Service Group at 214-316-5944 or you may also request services from this site.

Q. How does my air conditioning system work?
A. An air conditioning system has two units which partner together to provide maximum comfort throughout your home. The unit located outside is where the liquid refrigerant is stored. The indoor coil distributes the refrigerant throughout the coils as air is passing, thus the hot air is removed and dehumidifies the cooler air.

Q. What does SEER And HSPF mean?
A. SEER or Seasonal Energy Efficiency Ratio relates to the measure of efficiency of which the cooling process of your A/C system and heat pumps are rated. Meaning the higher the "SEER" the higher the SEER number the greater the efficiency, which ultimately translate to big savings to you on your overall energy costs. As of 1992, government standards set forth a measurement which mandated that an A/C system have a minimum "SEER" rating of at least 10.0. For a system to be considered "high efficient", your system must have a "SEER" rating of 13.0 -21 "SEER". HSPF or Heating Seasonal Performance Factor relates to the measurement of efficiency used to gauge the efficiency of the heating mode of heat pumps. Like the "SEER" rating the higher the number the greater the efficiency, the more money you save. A high efficient "HSPF" should be 6.8-9.4HSPF. If you have any questions regarding your system or would like to schedule a free consultation please contact Arts Service Group at 214-316-5944 or you may also request services from this site.

Q. Should I have my A/C system routinely checked?
A. Absolutely! You should always protect your investment of air conditioning with a preventative maintenance checkup of at least twice a year. Feel free to contact Arts Service Group for your next maintenance analysis. We also offer a preventative maintenance program.

Q. Can Radiant Barrier be used instead of regular insulation?
A. Some professionals will suggest using Radiant Barrier alone, however at Arts Service Group we do not. The reason being is that Radiant Barrier works at its best when combined with your current insulation product. Radiant Barrier and your insulation perform two separate functions. Though your insulation will slow down conductive heat transfer, it does not prevent radiant heat from penetrating. Radiant Barrier blocks radiant heat but does not prevent transfer. For this reason, the two make an excellent "partner" together as they both perform their own separate function.

Q. Some of my outlets are working, while others are not. Why?
A. There are many factors that play into why you would have outlets not functioning, including the outlet itself being bad. The first thing you want to check is the electrical panel's circuit breaker. This will ensure there are no tripped breakers. Once you have checked the breaker box and you still have lost power, then you should call a licensed electrician who can properly diagnose your problem and find a solution that is in your best interest. At Arts Service Group, we have over thirty years of expertise and will happily be at your service. Please contact us at 214-316-5944.

Q. I reset the breaker and I still have no power. Why?
A. In order to reset a breaker in your panel, you must move the breaker firmly to the "off" position and then press it back to the "on" position. Most people fail to move it past the "off" and assume it has been reset. Once you have performed this procedure properly and you still have no power then contact Arts Service Group, and we will promptly be at your service. Please contact us at 214-316-5944.

Q. Which is better, the perforated or non-perforated Radiant Barrier?
A. This actually depends on the way it is applied. If you are installing the Radiant Barrier on the outside or exterior of mass insulation, then use the Perforated type so as not to trap moisture in the insulation. If you install it on the inside/interior of mass insulation, use the Solid type and tape the seams to create a vapor barrier. At Arts Service Group, we always install perforated radiant barrier in all attic installations.

Q. How much savings can I expect from the installation of Radiant Barrier?
A. There are many factors which contribute to your savings once you have installed Radiant Barrier. Including the location in the attic where it is being installed, shading of the house, duct leakage, air handler location, geographic location, etc. As a Texas resident, you can expect to see a 40% reduction in heat gained through the ceiling. This is equivalent to approximately 17% savings on your cooling costs. In addition, you should see additional savings on heat lost through the ceiling during the winter months.

Q. How does foil Radiant Barrier compare to the paint products?
A. The most important difference to see when comparing the two different types is the emissivity value. The best radiant barrier paints have an emissivity value of around 0.25, while our radiant barrier foils have an emissivity of 0.03. (The lower the value the better it works.) Bottom line, only the very best paint products can stop up to 75% of the radiant heat, while our foil products can block up to 97% of the radiant heat. You can be rest-assured that we are installing only the best and your interests are our foremost priority!

Q. I live in the Dallas area. Do you service my area?
A. Absolutely! Arts Service Group has been serving the Dallas and Collin county area including the cities of Addison, Allen, Altoga, Balch Springs, Branch, Carrollton, Cedar Hill, Cockrell Hill, Combine, Copeville, Coppell, Culleoka, Dallas, Desoto, Duncanville, Fairview, Farmers Branch, Farmersville, Frisco, Garland, Glenn Heights, Grand Prairie, Highland Park, Hutchins, Irving, Lancaster, Lavon, Lowry Crossing, Lucas, McKinney, Mesquite, Murphy, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Rowlett, Sachse, Saint Paul, Seagoville, Sunnyvale, University Park and Wylie.


We hope you have found this page to be helpful and also provide us an opportunity to earn your trust. If you have any further questions, please feel to contact Arts Service Group at 214-316-5944 or you may also request services from this site.

Arts Services Group • Phone: (214) 316-5944 • Contact Us